Reviews at Forest Ridge Apartments in Knoxville TN

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5 out of 5 stars
Maintenance:
Posted On: 7/15/2019

Great maintenance staff

Fast and efficient our maintenance staff is five star. Thanks folks!
By: Anonymous   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 7/9/2019

Staff

Great staff. Thank you .
By: Donald Jenks   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
Maintenance:
Posted On: 6/21/2018

Great Maintenance Staff

Want to praise our deserving maintenance staff. We have lived in Forest Ridge for several years and have always found these people to be very good. The current group has always been very responsive and thorough and I want to recognize them for the great effort they make, and great results I have had from them. During a recent garage door repair they proved again how great their results are. They had the door working again in a very short time. I want to add that I hate to learn that Carson is retiring, we will surely miss him. However, I do congratulate him, he deserves to have some ME time.
By: Anonymous   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
Amenities:
Posted On: 4/5/2018

Complimentary Massages

I greatly appreciate the complimentary massages, Pam is Wonderful!
By: Destiny Evans     Verified Resident
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 1/11/2018

I love this place!!

I have lived here off and on around 5 yrs. I am very happy with the quality of the community. The homes are super quiet and they are very well maintained. I feel comfortable and safe living here. If I have work orders, the staff is very good at getting it repaired for me in a timely manor. I have lived in several other homes in Knoxville, and this community is by far my favorite, with out being an actual house. It does have the feel of being a home, the best that a complex can provide. So many great amenities, well worth the price. I highly recommend the complex!
By: Susan     Verified Resident
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 11/20/2017

Making a smooth transition!

Moving is stressful. However, leasing agent Susan Isaacs' excellent service went beyond my expectations. I was particularly impressed with her personal attention to my housing needs. She truly went above and beyond to help me and my family with out transition to Forest Ridge. Its nice to know people still care! We look forward to our stay at Forest Ridge. Thank You!
By: Shanee Wright   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 1/6/2017

Love Forest Ridge!!

I absolutely LOVE forest ridge. It seems kind of pricey, but to have two floors (at minimum) really breaks up the space and makes the apartment seem roomier. The only downsides to this place would be that sometimes for holidays or football games the parking lot can get kind of full, sometimes even someone parking in your assigned spot, but that also could be because it is hard to see the numbers at night. The only other thing is that sometimes the neighbors can be a little messy but that is really out of the staff's control. The rent does go up annually but not by much. Overall, this is a great place. Love the option of a gym, pool, and clubhouse. The staff is always super nice and very attentive! It is a quiet neighborhood.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 11/30/2016

Sometimes this is needed

I wanted to write this to express my appreciation for the staff of this community and their efforts. I realize that all people don't care like others about the community in which they live and therefore could care less about the perks that are offered to the tenants. A perk for me aside from the awesome aminities and comfortable living is the fact that there is a slight hint of security which is also the concern of mine. Everytime I come home the security bar that was replaced is broken once more. My suggestion would be for the property owners to install gates, metal gates with a pass code. It's a shame how people just run through the wooden planks like it's not there. My question is...do you plan on doing anything long term? overall I love this place!!!
By: Kamesha Snead     Verified Resident
Source: Property Site Read Property Manager's Response

2.5 out of 5 stars
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Posted On: 11/3/2016

Ownership

This is a great place to live however the office staff changes frequently so that even if you have lived here for years they might not know you from Adam.
By: Dee     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for taking the time to review Forest Ridge. We truly appreciate your feedback. The office team at Forest Ridge has not changed in over 2 years so I am kind of confused. Laura has been the community manager for 4 years, Denise has been here for 3 years along with Addy. The newest member of our team is Susan but she has been here well over a year and Jeannie will be celebrating her 2nd year on St. Patrick's Day. We do have new ownership but the same smiling faces are in the office. Drop in and see us!

5 out of 5 stars
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Posted On: 10/22/2016

Awesome staff!

I love my town home. Jeannie Lane is always so helpful and sweet. I love the assigned parking at Autumn Wood. Overall, peaceful and quiet community.
By: Kayla Ramos     Verified Resident
Source: Property Site Read Property Manager's Response

Kayla thank you so much for taking the time to review your experience at Forest Ridge and Autumnwood. We are so happy that you are here and that you love living at our community. Jeannie is awesome and we love having her on our team. Feel free to reach out to us if there is anything that you need.

5 out of 5 stars
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Posted On: 10/22/2016

Awesome staff!

I love my town home. Jeannie Lane is the sweetest and is always so helpful!!! I lost the assigned parking at Autumn Wood, peaceful community overall.
By: Kayla Ramos     Verified Resident
Source: Property Site Read Property Manager's Response

Kayla thank you so much for taking the time to review your experience at Forest Ridge and Autumnwood. We are so happy that you are here and that you love living at our community. Jeannie is awesome and we love having her on our team. Feel free to reach out to us if there is anything that you need.

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
4.5 out of 5 stars
Parking
4 out of 5 stars
Amenities
5 out of 5 stars
Staff
4.5 out of 5 stars
Value
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars

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